Delivery Information

Delivery Information

At Dollwen.com, we understand the anticipation that comes with receiving your treasured jewelry, and we are committed to ensuring a seamless and secure delivery process. Here's everything you need to know about our delivery services:

Shipping Destinations:

We proudly offer international shipping, bringing the allure of Dollwen.com's fine jewelry to doorsteps around the world. Whether you're located locally or across borders, we strive to make your shopping experience with us exceptional.

Processing Time:

Upon successfully placing your order, our team meticulously prepares your chosen pieces for dispatch. Please allow 1-3 business days for order processing before your jewelry embarks on its journey to you.

Shipping Methods:

To cater to your preferences, Dollwen.com provides a range of shipping options. Choose from standard shipping for a cost-effective solution, or opt for express shipping if you can't wait to adorn yourself with our exquisite pieces. The choice is yours, and we're here to accommodate your needs.

Estimated Delivery Times:

The delivery time is influenced by your chosen shipping method and your location. While we strive to get your jewelry to you as swiftly as possible, please refer to the following estimated delivery times:

Standard Shipping: 7-15 business days

Express Shipping: 3-7 business days

Please note that these are general estimates, and actual delivery times may vary based on factors such as customs clearance and local postal services.

Tracking Your Order:

Once your order is dispatched, we provide you with a tracking number, allowing you to monitor its journey in real-time. Stay informed about the status of your delivery through our user-friendly tracking system.

Shipping Costs:

Shipping costs are calculated during the checkout process based on your chosen shipping method and delivery destination. We strive to offer transparent and competitive shipping rates to enhance your overall shopping experience.

Customs and Duties:

For international orders, please be aware that customs duties and taxes may apply. These charges are the responsibility of the recipient and are determined by the customs regulations of your country.

At Dollwen.com, we prioritize the safe and timely delivery of your precious jewelry. If you have any specific delivery-related inquiries or require assistance, our dedicated customer service team is here to help. Thank you for choosing Dollwen.com – where the journey to receiving your dream jewelry is as exceptional as the pieces themselves.