Privacy Policy

Privacy Policy

At Dollwen.com, we prioritize the privacy and security of our valued customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and engage with our services.

Information We Collect:

1. Personal Information: When you create an account or make a purchase on Dollwen.com, we collect necessary personal information such as your name, email address, shipping address, and contact details to facilitate your shopping experience.

2. Payment Information: To process your transactions securely, we collect payment details such as credit card information. Rest assured, all payment transactions are encrypted and adhere to industry standards.

3. Browsing Information: We may collect non-personal information, including your IP address, browser type, and device information, to enhance your browsing experience and optimize our website.

How We Use Your Information:

1. Order Processing: Your personal information is used to fulfill and process your orders, ensuring a seamless shopping experience.

2. Communication: We may use your contact details to communicate order updates, shipping information, and respond to your inquiries.

3. Personalization: To enhance your shopping experience, we may use collected data to personalize product recommendations and content based on your preferences.

4. Marketing: With your consent, we may send you promotional materials and updates about our latest collections, exclusive offers, and events.

Data Security:

Dollwen.com employs industry-standard security measures to protect your personal information. We use secure socket layer (SSL) technology to encrypt data during transmission and store sensitive information in a secure environment.

Information Sharing:

We do not sell, trade, or share your personal information with third parties for marketing purposes. Your data is only shared with trusted partners and service providers essential for order fulfillment and website functionality.

Cookies:

Dollwen.com uses cookies to enhance your online experience. These small text files are stored on your device and help us analyze website traffic, customize content, and improve navigation.

Your Choices:

You have the right to manage your preferences, including opting out of marketing communications. Additionally, most web browsers allow you to control or block cookies.

Children's Privacy:

Dollwen.com does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us to rectify the situation.

Updates to Privacy Policy:

We may update our Privacy Policy to reflect changes in our practices. We encourage you to review this policy periodically.

By using Dollwen.com, you consent to the practices outlined in this Privacy Policy. If you have any questions or concerns, please contact our customer service team. Thank you for trusting Dollwen.com with your privacy.